Terms of Service
Effective: [EFFECTIVE_DATE — insert before publication]
Operator: [LEGAL_ENTITY_NAME] ("labsly," "we," "us").
The short version
By installing or using a labsly app, or by buying a subscription on labsly.com, you agree to these terms. The apps are provided "as is." You own your content; we own the software. AI features are augmentation, not professional advice. If you have a problem, email us first; we will try to make it right.
1. Acceptance
By downloading, installing, or using a labsly app, or by creating an account on labsly.com, you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the apps.
If you are using a labsly app on behalf of an organization, you represent that you have authority to bind that organization to these Terms.
2. What labsly is
labsly is a publisher of Mac software for designers, writers, operators, and the AI agents who work alongside them. We make and sell apps; we do not provide professional services or advice through them.
3. Eligibility
You must be at least 16 years old to use labsly apps. If you are between 16 and the age of majority in your jurisdiction, you must have a parent or guardian's consent.
4. Accounts (only when required)
Most labsly apps work without an account. Accounts are required only for:
- Subscriptions purchased directly through labsly.com (not App Store IAP).
- The labsly LLM relay (where you use our metered API access instead of your own key).
- The labsly developer MCP bundle.
You are responsible for the security of your credentials. Notify us immediately at support@labsly.com if you suspect unauthorized access.
5. Subscriptions, payments, and refunds
5.1 App Store purchases
For apps and in-app subscriptions purchased through the Mac App Store:
- All payments, renewals, and refunds are handled by Apple under Apple's terms.
- Free trials, if offered, convert to paid subscriptions automatically at the end of the trial period unless cancelled at least 24 hours before trial end.
- Subscriptions auto-renew at the end of each period at the then-current price unless cancelled in your Apple ID subscription settings.
- To cancel: System Settings → Apple ID → Media & Purchases → Subscriptions, or apps.apple.com/account/subscriptions.
- Refund requests go to Apple at reportaproblem.apple.com.
5.2 Direct purchases
For purchases made directly through labsly.com using Stripe:
- Subscriptions auto-renew until cancelled in your labsly.com account.
- We offer a 30-day money-back guarantee for first-time direct subscribers. Email support@labsly.com to request a refund.
- After 30 days, refunds are at our discretion, generally pro-rated for the unused portion of the current period.
5.3 Price changes
We may change subscription prices. We will give at least 30 days' notice by email and in-app for active subscribers; new prices take effect at your next renewal.
6. Acceptable use
You agree not to:
- Use the apps for any illegal purpose or in violation of any law.
- Reverse engineer, decompile, or attempt to extract source code from the apps, except to the extent expressly permitted by applicable law that cannot be waived.
- Resell, sublicense, rent, or redistribute the apps.
- Use the apps to generate or distribute content that infringes third-party rights, harasses, defrauds, or harms others.
- Use the apps to create competing products or to train competing AI models.
- Attempt to circumvent licensing, billing, or rate limits.
We may suspend or terminate access for material violations of this section.
7. Your content
You own everything you create with labsly apps. Manuscripts, project files, audio recordings, screenshots, financial data — yours. We claim no rights in your content. We do not access content stored on your device.
When you use a feature that voluntarily sends content to labsly servers (e.g. the metered LLM relay), you grant us only the temporary, non-exclusive license needed to deliver that feature. We discard the content after delivery and do not use it to train AI models.
8. Intellectual property
labsly owns all rights in the apps, the website, and the labsly brand (names, logos, marks). We grant you a limited, personal, non-exclusive, non-transferable license to use the apps under the EULA. All other rights are reserved.
You may use the labsly name and screenshots for fair commentary, review, and reporting. For other commercial uses, contact us.
9. AI features and outputs
labsly apps include AI features (on-device and cloud). You acknowledge:
- AI outputs may be inaccurate, incomplete, biased, or outdated.
- AI outputs are not professional advice — legal, medical, financial, investment, tax, engineering, or otherwise.
- You are responsible for reviewing and verifying AI outputs before relying on them.
- AI outputs are not "advice from labsly" — they are produced by underlying models (Apple, Anthropic, OpenAI, etc.) at your direction.
9.1 App-specific disclaimers
- Meridian is not investment advice. Meridian is a personal portfolio analytics tool for your own information. It is not a registered investment adviser, broker-dealer, or financial planner. Nothing Meridian outputs constitutes investment, tax, or legal advice. Consult a qualified professional before making investment decisions.
- Dais and Witness AI critiques are augmentation, not professional review. Outputs are educational and exploratory. They do not replace human design review, editorial review, or any other professional judgment.
- Systema outputs are systems-thinking aids. They are not strategic, organizational, legal, or operational advice for your business.
- Cairn critique is editorial assistance. It does not replace a human editor.
10. Disclaimers
THE APPS AND THE WEBSITE ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR THAT OPERATION WILL BE UNINTERRUPTED OR ERROR-FREE.
WE DO NOT WARRANT THAT THE APPS WILL MEET YOUR REQUIREMENTS, THAT DEFECTS WILL BE CORRECTED, OR THAT AI OUTPUTS WILL BE ACCURATE.
Some jurisdictions do not allow exclusion of certain warranties. To the extent any warranty cannot be excluded, it is limited to the minimum period and remedy permitted by law.
11. Limitation of liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT WILL LABSLY OR ITS PRINCIPAL BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING FROM YOUR USE OF THE APPS, EVEN IF ADVISED OF THE POSSIBILITY.
OUR AGGREGATE LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATING TO THESE TERMS OR THE APPS IS LIMITED TO THE GREATER OF (A) US$50 OR (B) THE FEES YOU PAID LABSLY IN THE 12 MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM.
This limitation applies regardless of the legal theory of the claim.
12. Indemnification
You agree to defend, indemnify, and hold harmless labsly and its principal from any claim, demand, loss, or expense (including reasonable attorneys' fees) arising from (a) your violation of these Terms, (b) your misuse of the apps, or (c) content you create or distribute using the apps that infringes third-party rights.
13. Termination
You may stop using the apps and cancel subscriptions at any time. We may suspend or terminate your access for material violation of these Terms, after notice and a reasonable cure period where practicable. Sections that by their nature should survive termination (IP, disclaimers, liability, indemnity, governing law) survive.
14. Governing law and disputes
These Terms are governed by the laws of the State of [CALIFORNIA or DELAWARE], USA, without regard to conflict-of-laws rules. The UN Convention on Contracts for the International Sale of Goods does not apply.
14.1 Informal resolution first
Before filing any claim, you agree to contact support@labsly.com and try to resolve the dispute informally for at least 30 days.
14.2 Arbitration
Any dispute that cannot be resolved informally will be resolved by binding individual arbitration under the rules of the American Arbitration Association, conducted in [CITY, STATE]. You waive the right to a jury trial and to participate in a class action. You may opt out of this arbitration clause within 30 days of first accepting these Terms by emailing support@labsly.com with subject "Arbitration Opt-Out."
15. Changes to these Terms
We may update these Terms from time to time. For material changes, we will give 30 days' notice by email (where we have an account) and by in-app notice. Continued use after the effective date constitutes acceptance.
16. Miscellaneous
- Entire agreement. These Terms, the Privacy Policy, the EULA, and any app-specific terms presented in-app form the entire agreement between you and labsly.
- Severability. If any provision is unenforceable, the rest remains in effect.
- No waiver. Our failure to enforce any provision is not a waiver.
- Assignment. You may not assign these Terms. We may assign them to a successor (e.g., acquisition) on notice.
- Force majeure. We are not liable for failures caused by events beyond our reasonable control.
- Notices to labsly. support@labsly.com.
- Notices to you. Email of record (where applicable) and in-app.